The Role of Social Media on Social Distancing

The Role of Social Media on Social Distancing

Collective attention is turning to online social platforms to keep us connected and entertained

Innovation in content creation and on the platforms themselves are unfolding at a dizzying pace. With more content comes more competition to reach communities, ideally while prioritising meaning and entertainment. Here is how we’ve noticed behavior changing on social platforms.

Going live

If you’re a regular Instagram user, you’ve probably noticed a spike in notifications for Instagram Live streams, and their associated icons pulsing at the top of your feed. You’re definitely not alone. As people are staying inside, more creators are using the live platform than ever before to reach and communicate more personally with their followers.

With live discussions in comments, options to stream with other users and the top-of-feed delivery, this method of communication is quickly becoming people’s platform of choice for engaging with their followers. The best thing about live-streaming is that there is relatively little barrier to entry, such as minimum follower count or verification: anyone with an Instagram account can go live. With options for multiple users to join forces to live-stream, this method is effectively providing an exchange of audiences, and getting multiple communities to come together to support the users they are following.

Communication apps

The rise in video communication methods is extremely useful for both community-building and support, but they can also be fun and innovative ways of staying in touch with those close to you.

Both the Next door and House party apps have seen an increase in users since self-isolation started, with people eager to retain their connections with people as normally and effectively as possible. The video hangout app House-party, a somewhat more casual version of Zoom, had two million downloads last week, compared with 130,000 a month ago. In terms of community resilience, Next door has become a powerful platform in helping people support each other and organize within their neighborhoods. The app’s engagement has risen by up to 80%, with a surge in users taking to the platform to assist with tasks like pharmacy pick-ups and grocery shopping for neighbors who are most at risk.

Facebook has also experienced a 70% uptick in video calls on their messenger platform, demonstrating how a video call has become a preferred option for many as it can be more personal than a phone call.

Innovative entertainers

The entertainment industries have been significantly impacted by self-isolation restrictions, with musicians, dancers and celebrities among the masses turning to social media to maintain continuous content and connection with their fans and followers. As noted, many are using Instagram Live to hold Q&As with their followers, or performing live sets from their living rooms, effectively involving their audiences in their content creation. Music artists who have had to postpone or cancel shows are holding virtual tours, in some cases with each ‘tour date’ being a live-stream on a different platform, typically across Facebook, TikTok and Instagram.

In the world of TV, Ellen was seen moving from her TV platform to IGTV, creating a series where she calls different A-list celebrities from her contacts, creating an innovative social media version of the classic TV segment.


The Global Citizen and World Health Organization initiative #TogetherAtHome consists of a series of concert programming interspersed with news and facts about the COVID-19 virus. The hashtag trend is being used by those with influence to build safe spaces for communities to access both entertainment and information. Priyanka Chopra’s collaboration with World Health Organization doctors on a #TogetherAtHome Instagram Live stream demonstrated the power of influence. Alongside medical professionals, she debunked myths about the virus and gave viewers a rundown of the proper means of limiting its spread, such as effective hand-washing etiquette, to over 45,000 people. Highlights were uploaded to IGTV for longevity.

Social media platforms are increasingly being used to fuel creativity, build communities and support mental health during this challenging time, and we’re seeing affirmation of values like unity and transparency across content. It’s expected that online creators will continue to become more inventive and frequent with what is shared, although the competition to be visible is at an all-time high. With each platform so saturated with content, it’s crucial that the spread of uplifting and fact-checked material is at the forefront, in order to continue to have a positive impact on communities.

Our other services

  • Digital Marketing

    Reaching out to audiences on social media platforms to stay connected, grow & stay relevant in their purchase decisions.
    read more

  • Website Development

    Creating the primary platform to manifest your brand’s digital presence through compelling user experience.
    read more

  • App Development

    Enhancing user experience across devices to keep them hooked to your conversation indigital and beyond.
    read more

  • Creative Development

    Visuals speak louder than words! We make your brand’s voice heard through the marketing noise accross multiple online platforms.
    read more

  • Email Marketing

    Reach your audiences with a personal note. Direct consumer interactions for improved ROI.
    read more

  • Analytics

    We will let the numbers speak for themselves to align youe core strategies. Your business depends on it.
    read more